My current company, Metronome, has signed a definitive agreement to join Stripe.
I will not be taking freelance clients for the foreseeable future, but if you’d like to touch base just to chat content strategy, please feel free reach out!
“Stephanie strives to deeply understand her product space, disentangle complex concepts, and implement thoughtful solutions. The content she crafts is clear, simple and approachable–she does the heavy lifting so that it’s effortless for customers. Stephanie doesn’t shy away from tough or complex technical problems, learning new tools, or figuring out the hard stuff.”
— Carla Gray, Sr. Director of Content Development & Strategy, LendingClub
Content Strategy
Writing
Case studies
Marketing / Organic content
- What OpenAI, Confluent, and others taught us about usage-based pricing and billing (Metronome)
- How to select the right usage-based billing vendor: Insights from AssemblyAI (Metronome | ghostwriting)
- Time keeps ticking away: Metronome 2024 in review (Metronome | ghostwriting)
- Say goodbye to overages, hello to commit rates (Metronome | ghostwriting)
- How Fly.io solves usage-based billing challenges with Metronome (ghostwriting)
- Glossary of billing terms (Metronome) (Live page)
- How do I know if I’m getting a good deal with my vendors? (Eden Workplace)
- Transitioning to a new role: 6 tips for a smooth handoff (Eden Workplace)
- Five ways to celebrate Pride in the office (Eden Workplace)
Customer support content
- Quizlet support chatbot
- Subscribing to Quizlet
- What is Quizlet for Schools?
- Studying with Q-Chat (Quizlet)
- Resending a confirmation message (Quizlet)
- Administrators – Google Workspace for Education and Quizlet
Editing
- Metronome: Choosing a SaaS pricing model that fits your GTM strategy (Live article | Selected copy edits)
- Customer rate complaint response (Fintech email rewrite)
- Adverse Action response (Fintech email rewrite)
Stephanie Keep | Freelance Writer and Editor 